Privacy Policy


At SURE HOPE COUNSELING CLINIC, we understand and respect the importance of your privacy policy. In this privacy policy, we explain how we collect data about you and your use of this website, how we use that data, who that data may be sent to, and how you can amend data you have submitted to us.

How do we collect data about you and your use of the website?

We ask you for personal information in a variety of circumstances:

When you place an order, purchase something or services from our website or through our customer service team by email, letter, fax, or on the phone;

-When you register with us, subscribe to our newsletter or register for promotions; or

-When you take part in surveys or provide us with feedback.

To make SURE HOPE COUNSELING CLINIC work even better for you, we also use ‘cookies’ to collect information about your use of website. Cookies area a feature of web browser software that allows web servers to temporarily store information within your browser, which in turn allow us to recognize the computer used to access SURE HOPE COUNSELING CLINIC. Most browsers automatically accept cookies but you can delete existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in future. For further information on cookies, we recommend you visit

To establish how customers reach our site, we employ a third party to collect information through cookies. No personal information (i.e. that can identify you) is collected during this process.

How do we use your data?

We may use your data for the following principal purposes:

-To provide you with the highest possible level of services (such as a special request) and to help you to get the best out of our website;

-To fulfill the placing an order and purchases/services you have made through our website, and any other request we receive from you;

-To contact you about changes to your itinerary e.g. exam, courses and certification availability etc, or to send you useful information about your requested services;

-To notify you about our product and services, special offers and promotions and any other marketing materials which we think may interest you. While this may include material about third party, and the ministry affiliated bodies program and products from time to time, those third parties will not contact you directly (unless you subsequently ask them to);

-For other administrative purpose and for internal analysis; and

-To occasionally participate as part of a survey or to get feedback

Normally we will contact you by email but we may occasionally contact you by mail, phone, fax or sms (mobile phone text messages).

Who may your data be disclosed to?

We disclose your data to our partners who will only use your data for the purposes of fulfilling your service requests.

We will not disclose your data to any other third parties except where it is necessary for the purpose of fulfilling any service, purchases or requests that you make on the website, through our customer service team, for the purpose of credit checks or fraud prevention or as otherwise described in this policy. We may be required to disclosed your information if required by any applicable law or regulation. We may also disclose your data to reputable third parties and professional advisers acting on our behalf and who are obliged to keep that data confidential.

Transfer of information

If it is necessary to transfer your data to a company based outside Nigeria (e.g. for the purpose of fulfilling any legal request) then we will make every effort to ensure that your personal data is processed in accordance with the Data Protection Laws and any other relevant legislation in force from time to time.

How can you amend or suppress your personal data?

We have done our best to make it easy for you to amend or suppress the personal data you have submitted. if you require any other information about the data we hold about you please email



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